Account Bans

At OctoSniff, the security of our users' accounts is our top priority. To protect our community, we have implemented systems to detect and prevent unauthorized access. If your account has been banned, this article will explain why this happened and how you can resolve the issue.

Why Was My Account Banned?

• Most bans are final and will not be reversed. Bans are strictly enforced for the following violations:
• Account Sharing: Sharing your access with others.
• Payment Issues: Filing a chargeback (friendly fraud) or using unauthorized payment methods.
• Security Violations: Attempting to crack or reverse-engineer the software.

Why is my account banned for "Bruteforce"?

A: This means your password was stolen by malware (like RedLine Stealer) and posted online. To prevent someone else from using your account, we locked it automatically.

Q: Can I get my account back? A: Yes! Unlike bans for cracking or fraud, these bans can be reversed. Simply secure your PC (we recommend a factory reset) or follow these instructions via Remove Redline

How to Resolve the Ban?

To regain access to your account, please follow these steps: *. Log into your OtoSniff account. *. Please submit a ticket with the info requested below. Provide as much info as you possibly can.

• Payment Method.
• License Key.
• OctoSniff Email/Username.
• Zip/Postal code linked to your JustGaming/OctoSniff account.
• Discord Username linked to your JustGaming/OctoSniff account.
• Last 4 digits of the phone number linked to your JustGaming/OctoSniff Account.

Account Reinstatement.

Once your identity is verified, the ban on your account will be lifted, and you will be able to log in again.

We apologize for any inconvenience caused by this security measure. Our goal is to ensure the safety and security of all our users. If you have any questions or need further assistance, please do not hesitate to contact our support team.

Thank you for your understanding and cooperation.